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| Appraisal Platform Implementation: |
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Auto insurer cuts costs by implementing an integrated claims management strategy with best-in-class project management tools & techniques. |
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| Overview |
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- Survival in the ultra – competitive Auto Industry hinges upon finding new and innovative ways of managing claims.
- Reducing operational costs while simultaneously improving efficiency and accuracy of insurance claims operations is a daunting but essential task.
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Our Approach |
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- Launched an integrated claims networking strategy to facilitate seamless estimating, total loss, workflow, reinspection and reporting operations.
- Impacting over 3,000 claims employees, we implemented unique and tailored, best in class project management tools and techniques.
- By establishing an effective project governance structure, organizational & project communications and training, stakeholder expectation management, scope change control, risk and issues identification and management, testing and software quality management processes, we assured the inputs, ideas and buy-in from all 3,000 end users plus management and the implementation of a superior product.
- The system we delivered is projected to net over $4 million in savings in 4 years.
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Outcome |
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- Immediately upon rollout, the project boosted operational efficiency across major processes by over 30%.
- In addition to the projected net $4 million + savings, huge savings from improved accuracy and efficiency in claims processing will be realized.
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| Copyright - TNC Management Group LLC © 2009 |
45 Park Place South, #301, Morristown, NJ 07960 | 1-888-821-1115 |
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